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Zoom scheduler NOT GENERATING ZOOM LINK

EW3
Newcomer
Newcomer

‎2023-10-31 05:42 PM - edited ‎2023-10-31 05:50 PM

I am using Zoom Scheduler and it's not generating a zoom meeting link when people book times with me.  Zoom scheduler books the time, adds it to my Outlook calendar, and sends a confirmation email to the person but there is NO ZOOM LINK and there is no Zoom meeting created in my account. 

 

Troubleshooting:

  • I am a licensed Zoom One Pro user with Zoom Scheduler enabled
  • YES I chose "Zoom Meeting" under "Video Conferencing" when setting up the booking schedule 
  • YES I read the Zoom Scheduler FAQs and watched the videos

Please help, we paid for this service and it's not working. Thank you.

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