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Scheduler Polls Not Updating

raggpg
Newcomer
Newcomer

Hello, every single time I create an availability poll and try to update it, the scheduler freezes and never updates. I just get the spinning wheel forever until i force quite out of Zoom and log back in. This has been happening every single time - for months - on the Zoom App for Mac. I've tried making sure my laptop and zoom are on the most up-to-date system but I've never gotten it to work. My workaround has been to delete the entire poll and make a new one but its a horrible option when the link was already sent to clients. Any troubleshooting tips?

3 REPLIES 3

lange_song
Zoom Employee
Zoom Employee

@raggpg Thanks for your report, yes, I also reproduce this, let me report it to our client team.

@raggpg Already find the root cause, will fix. For temporary solution, you can try to update in Web instead of client, it should work in Web

raggpg
Newcomer
Newcomer

Thanks! I found that updating the poll via the browser worked as a workaround. So much better than deleting the poll and starting over 🙂