New computer with windows 11-allo prior icons and scheduling have disappeared

[Bryan9]

Customer support is disgusting.  I have Zoom but cannot find icon or speak to a representative. I need to initiage conferences and so on.  This is a new computer.  

Time is of the essence.   What does this have to do with microsoft?

Why am I unable to speak to a human?

The AI menu is circular and unhelpful.

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