getting help

Hello all I have had numerous issues with zoom in the past 2 months First when I schedule a zoom and click on it in my calendar it states wait for host to start the meeting ( I am the host) when I tried to logout , sign in directly from zoom it says " End and rejoin"  when I do that option I can not get in to the meeting at all 

I have used the chat bot and this is ZERO help How can I get the owners of ZOOM to listen to me