audio problems

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I bought a Dell XPS  9315 2022 last year and for some reason when music is shared during a meeting the music starts out loud and clear then it goes low and distorted. I change the speakers which they are the same speakers Intel smart speakers. Dell techs tried to resolve this, but they could not.  So I told them just send me a new computer so I will know for sure. I'm typing you on the new computer to let you know the problem still exists. Does zoom work with the intel smart speakers?