cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom account is locked

Nayla01
Newcomer
Newcomer

URGENT. NEED HELP. 

 

Hello guys, so I supposed to sign in using SSO but instead I sign in using campus email that has the same domain for the SSO. My account got locked and now I can't claim the licensed Zoom from my campus. I can't submit a ticket because the plan is still basic even using my campus email. Can anyone help? I make a support ticket under wrong support because the technical support can't be reached if you are basic plan. Any advice for me? thanks.

0 REPLIES 0