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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Nayla01
Newcomer
Newcomer

URGENT. NEED HELP. 

 

Hello guys, so I supposed to sign in using SSO but instead I sign in using campus email that has the same domain for the SSO. My account got locked and now I can't claim the licensed Zoom from my campus. I can't submit a ticket because the plan is still basic even using my campus email. Can anyone help? I make a support ticket under wrong support because the technical support can't be reached if you are basic plan. Any advice for me? thanks.

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