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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Freelancer Virtual Assitance and reporting

IanMichaelf
Newcomer
Newcomer

‎2024-12-03 08:55 AM

Anyone can refer a freelancer in Latam a power user of Zoom Contact Center who can help us with a few projects? 
We r seeking someone to deliver fast prototyping and dev work when it comes to deploying IVR - Virtual Assistant and reporting needs. 
Any leads will be appreciated. 

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3 REPLIES 3

TCSDIRZCC
Zoom Partner
Zoom Partner

‎2024-12-23 10:07 AM

What are your requirements?

 

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IanMichaelf
Newcomer
Newcomer

‎2024-12-23 12:55 PM

We are looking to explore and experiment with a few self serve journeys using IVR to improve routing and first call resolution and improve AHT. 

We also want to have a partner to request and develop custom reporting for both Zoom CC and Zoom Phone and support to push that into dashboard and or our own BI tool. 

 

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TCSDIRZCC
Zoom Partner
Zoom Partner

‎2024-12-23 12:59 PM - edited ‎2024-12-23 01:04 PM

We may be able help you, look me up here.

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