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Freelancer Virtual Assitance and reporting

IanMichaelf
Newcomer
Newcomer

‎2024-12-03 08:55 AM

Anyone can refer a freelancer in Latam a power user of Zoom Contact Center who can help us with a few projects? 
We r seeking someone to deliver fast prototyping and dev work when it comes to deploying IVR - Virtual Assistant and reporting needs. 
Any leads will be appreciated. 

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3 REPLIES 3

TCSDIRZCC
Zoom Partner
Zoom Partner

‎2024-12-23 10:07 AM

What are your requirements?

 

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IanMichaelf
Newcomer
Newcomer

‎2024-12-23 12:55 PM

We are looking to explore and experiment with a few self serve journeys using IVR to improve routing and first call resolution and improve AHT. 

We also want to have a partner to request and develop custom reporting for both Zoom CC and Zoom Phone and support to push that into dashboard and or our own BI tool. 

 

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TCSDIRZCC
Zoom Partner
Zoom Partner

‎2024-12-23 12:59 PM - edited ‎2024-12-23 01:04 PM

We may be able help you, look me up here.

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