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Contact Center - Wrap up will not allow me to complete or remove

berniekTMLS
Newcomer
Newcomer

‎2024-03-24 07:02 AM

I completed a call and the Wrap up does not give me the survey option and has been stuck in place, not allowing me to go active again. I have restarted the Desktop App multiple times, along with restarting MAC, I also uninstalled and reinstalled the App. Any suggestions?

 

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