Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-01-18 12:26 PM
We have a queue inbox for call overflow that has 2 users assigned, and they have reported that sometimes they get the email notification about the voicemail but it doesn't appear in the Contact Center inbox for them, even after refreshing.
Has anyone else run into similar issues? When I did a test call/VM it behaved as expected, and it only seems to happen sporadically, so I'm not sure what more I can do to address this for the users.