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Cancelling a zoom account of a colleague who no longer works in the company

ChrisHerron
Newcomer
Newcomer

‎2023-04-04 04:21 AM

Hi,

Any assistance with this would be greatly appreciated.

 

We have two zoom accounts in my team. However, one of the zoom accounts is in the name of a colleague who left the company months ago. We are still being charged for that account - I cannot log into her account to cancel the subscription - I cant contact one single human being at Zoom to assist with this  as I cant find a single contact email address for customer support at Zoom to request help with this issue  - their chatbox function is useless and I am left paying for an account we can no longer access or need!

 

PLEASE HELP?!!!

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