cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Cancelling a zoom account of a colleague who no longer works in the company

ChrisHerron
Newcomer
Newcomer

‎2023-04-04 04:21 AM

Hi,

Any assistance with this would be greatly appreciated.

 

We have two zoom accounts in my team. However, one of the zoom accounts is in the name of a colleague who left the company months ago. We are still being charged for that account - I cannot log into her account to cancel the subscription - I cant contact one single human being at Zoom to assist with this  as I cant find a single contact email address for customer support at Zoom to request help with this issue  - their chatbox function is useless and I am left paying for an account we can no longer access or need!

 

PLEASE HELP?!!!

0 Likes
0 REPLIES 0