cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Adding voicemails to CRM

kelliott4
Newcomer
Newcomer

Hundreds of calls every day are being added to our Dynamics CRM system with no other information besides 'voicemail added' and a link that does not work. They are all being created under my name since I did the integration. Zoom support says they  cannot turn this off and they cannot add more or correct information to it. This is extrememley unhelpful information and only bogging down our system.

0 REPLIES 0