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Newcomer
February 6, 2023
Question

Missing recording

  • February 6, 2023
  • 1 reply
  • 0 views

Hi, I recently recorded myself taking an exam for a graduate school class. I just went back to try and get the link to submit to the professor and this is the message I get when I click on the recording:

 

The recording does not exist(2237)

 

Any help?

    1 reply

    Community Champion | Employee
    February 6, 2023

    Hello,

     

    User

    1. Sign in to the Zoom web portal.
    2. In the navigation menu, click Recordings.
      You will see a list of cloud recordings that you started and have finished processing.
    3. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.
      Note: There is no limit on the date you can specify.

    Link: https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings#h_9898497b-e736-4980-a749-d55608f10773

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.