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Zoom AI Companion2023-09-18 11:08 PM
I've got a problem with the update. I've already payed for the pro version but my account still shows me basic. Under "actual plans" it says I've got an outstanding subscription and I have to wait until zoom sends me an email. I've already got this email but this didn't change the status in my account?
Any ideas? I would be very pleased if anyone could help me. I need zoom for business and therefore it's very important to me that it works.
Best regards
Stefanie
2023-09-19 01:10 AM
There are a few things you can try to fix the issue of your Zoom account still showing as Basic even though you have paid for a Pro subscription and received an email confirming the upgrade:
Here are some additional tips:
I hope this helps!