ZoomPhoneの日本語環境でカスタム辞書に登録した単語で文字起こしの精度を上げる方法を教えてください。 | Community
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2 replies

aluyun
Community Manager
Community Manager
July 17, 2026

 Hi ​@横田 浩之,

 

To improve Zoom Phone transcription accuracy using AI Studio > Custom Dictionary in a Japanese environment, the main thing you can do is make sure the terms are added in the format Zoom’s custom dictionary expects (so the speech-to-text engine can reliably match them).

Practical tips that typically help:

  • Add proper nouns you expect in calls (company/product names, people names, place names).
  • Add acronyms/initialisms and common industry terms that are often misrecognized.
  • If a term is commonly misheard, add the most likely spoken variant(s) as separate entries (for example, different ways users pronounce the same name).
  • Keep entries short and specific (very long phrases tend to be less consistently recognized than key terms).

On your question: “Does it still only work properly in an English environment?” The public Zoom guidance for AI Studio Custom Dictionary explains how to create/manage dictionaries to improve transcription accuracy, but it does not clearly state which languages (including Japanese) are supported or whether it’s English-only. So I can’t confirm from Zoom’s published info whether Japanese is fully supported or limited.

 

You may also check out this link for more information. I hope this helps.

横田 浩之
Newcomer
July 22, 2026

AI Studio上で4個程度固有名詞を登録し、業界用語も含めてみたのですがZoomPhone上ではそれらの言葉は文字起こしされないというところまでは検証済みです。多分、日本語環境へのローカライゼーションがまだ完全ではないのかと予想しています。

aluyun
Community Manager
Community Manager
July 20, 2026

Hi ​@横田 浩之,
 

Just checking in, have you had a chance to review the latest response to your concern?

 

If it helped answer your question, feel free to mark it as the best answer so others in the community can benefit from it as well. If you still need any clarification or have additional questions, feel free to reach out anytime.

横田 浩之
Newcomer
July 22, 2026

ひとまずZoomPhone環境でかつ日本語環境でカスタム辞書で文字起こしが成功した事例を聞きたいため、ここではこれ以上の回答は不要です。ここまで丁寧にご対応いただきありがとうございました。