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Newcomer
February 20, 2026
Question

Virtual background issue

  • February 20, 2026
  • 2 replies
  • 41 views

Hello 

I am not getting option of Virtual Background in Samsung A35 5G. 

Please Look into it 

Thanks 

Regards 

Sne Patel 

2 replies

Employee
March 9, 2026

Hi ​@Sne Patel Thank you for reaching out on the community.
Have you tried verifying the system requirements on Android for using the Virtual Background.
Moreover, I would recommend to check if virtual background setting is enabled on your account.
Thanks.

Aashok Kumar Sharma
Newcomer
Newcomer
March 12, 2026

To fix the missing virtual background on a Samsung A35 5G, first ensure the feature is enabled under the "In Meeting (Advanced)" settings on the Zoom web portal. If it is enabled online but still missing in the mobile app, the A35's mid-range processor likely does not meet Zoom's strict hardware requirements for mobile virtual backgrounds, causing the app to hide the feature automatically.

 

Employee
March 16, 2026

Thank you ​@Aashok Kumar Sharma for contributing to this community.