Unable to log in to Zoom Careers Workday account / Password reset not working | Community
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March 17, 2026
Question

Unable to log in to Zoom Careers Workday account / Password reset not working

  • March 17, 2026
  • 0 replies
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I’m facing an issue with the Zoom Careers Workday portal and wanted to check if anyone else has experienced this or knows how to resolve it.

Website: https://zoom.wd5.myworkdayjobs.com/

I already have an account created there with my valid email address, but I’m unable to log in. I keep getting this error: “You may have entered the wrong email address or password or your account might be locked.”

When I try the “Forgot Password” option, I get this error: “Failed to initiate password reset, please contact administrator.”

I have already tried:

  • Resetting my Zoom account password
  • Trying again with the new password
  • Using different browsers
  • Using incognito/private mode

The problem still remains, and I’m unable to continue with my application.

Has anyone faced the same issue with the Zoom Careers/Workday portal? If yes, how was it resolved?