Zoom Contact center access

Hello Zoomies

Looking for your expert opinion!

I am Zoom admin in my organisation , managing Zoom users , meeting, phone etc. 

Under the admin role we have Contact Center edit access already enabled and account also has Zoom CC Essential and Elite license.  However when I try accessing Contact Center Management option it hits the URL  "https://XXX.zoom.us/cci/index/admin#/without-license"   and  page says  "Access to this page requires a Zoom Contact Center license. Add yourself as a user to Contact Center to have permission for access and administration."

I dont know which License is needed and how do I assign that license to me .  Any guidance is much appreciated.

Thanks

Sanket