About sgMay

sgMay · 2025-05-28 12:14 AM

My SMS campaign tells me that because I'm a sole owner I will need further verification. They will send me an OTP via text messaging. I have not received a text message and I assume this is because I don't own a US number. Because the campaign requir...

sgMay · 2025-05-22 10:54 PM

I cannot change settings because I keep getting a message tell mew that I need to have a US Metered call plan. This is my call plan: Zoom Phone US & Canada Metered CallingI am logged in.I am the sole owner/ user. How do I fix this!!!??

sgMay · 2025-05-22 10:33 PM

I'm trying to set up SMS as a sole user of my account. I keep getting this message: {"description":"Mobile Phone Number not supported. Must be a Mobile Phone Number that can receive SMS messages.","code":551,"fields":["mobilePhone"]}" I have followed...

sgMay · 2025-05-30 05:39 PM

I can't text. I guess Ill open a support ticket...

sgMay · 2025-05-28 02:03 AM

Thank you this solution worked.

sgMay · 2025-05-28 01:33 AM

Hi,I've fixed it. This wasn't the solution as I'd already done this before as per my message above. I actually have no idea how it was fixed as I've spent hours trying to find a solution to this ridiculously overly-complicated system. I still can't r...

sgMay · 2025-05-22 09:10 PM

When I try to set this up I am informed that I need a Zoom US metred account. I HAVE a zoom metred account and am logged in. How do I fix this? How do I get zoom to recognise that I have a paid plan?

sgMay · 2025-05-22 09:00 PM

Hi,Under Phone System Management/Users & Rooms/Users/ Policy/ ...there is no General, but if I scroll down I can see 'SMS' but the toggle is greyed out and gives me the explanation that I need a metred US plan in order to toggle on. I have a metred p...

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