About sdingfelder

sdingfelder · 2025-05-27 08:12 AM

How do we add a status indicator button/light to a desk phone or the Zoom Workplace app that shows there is an incoming call to a queue? If this is not possible, how do we submit this as a feature request? The button would also allow users to pick up...

sdingfelder · 2025-05-28 09:00 AM

We don’t need to enter the call pickup code. Calls do cycle through the queue members. It was nice being able to pick up an incoming queue call instead of waiting for it to cycle through members before getting to one’s extension.After adding monitori...

sdingfelder · 2025-05-28 08:59 AM

Understood. In this scenario, the queue is set to longest idle. If members of the queue aren't constantly turning queue calls on or off on their account or changing their status to busy or forget to do those or are just not sitting at their desk but ...

sdingfelder · 2025-05-27 12:30 AM

We saw this, and it almost works. We don't want to listen, whisper, barge, or take over an active call. With those privileges off, we can see that a queue has a call coming in, and then do the *99 + code to pick it up.Ideally, users would press the l...

sdingfelder · 2025-05-22 10:36 AM

Agreed. Having the layout the same across all applications would be ideal.In the Zoom Workplace mobile app, Accept is on the right side.In Zoom Workplace for Windows, Accept is on the left side.It looks like other providers, like Vonage and RingCentr...

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Call Queue - See When There Is An Incoming Call

Re: Call Queue - See When There Is An Incoming Call

Re: Call Queue - See When There Is An Incoming Call

Re: Call Queue - See When There Is An Incoming Call

Re: Inconsistency between Zoom Phone Mobile App and Zoom Phone Windows client

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

User Activity

Call Queue - See When There Is An Incoming Call

Re: Call Queue - See When There Is An Incoming Call

Re: Call Queue - See When There Is An Incoming Call

Re: Call Queue - See When There Is An Incoming Call

Re: Inconsistency between Zoom Phone Mobile App and Zoom Phone Windows client