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banderson1 · 2025-04-18 11:28 AM

With the new fax feature (very exciting!), I had a question:I see that I can send a fax using a number assigned to a Call Queue, but it seems like I can't receive faxes to a Call Queue number. Is there a way to set up a fax inbox for numbers assigned...

banderson1 · 2025-04-18 03:31 PM

I didn't realize that I need to enable fax on the call queue as well. Thank you so much! For anyone who stumbles across this thread: You can enable this feature by going to Call Queues > [Your queue] > Policies.

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