About bradfountain

bradfountain · 2021-09-24 11:17 AM

As of today I am no longer able to use Zoom background. I receive the message "Virtual Background is still loading" and have tried rebooting my computer and uninstalled and reinstalled zoom a couple of times. I am using a MacBook pro and until today ...

bradfountain · 2021-09-28 07:38 AM

Thank you so much for helping resolve this issue. You were amazing!!

bradfountain · 2021-09-28 06:07 AM

So it looks like you may have found the issue. Our company uses Cylance and the aomhost is quarantined there. Do I need to have IT do something to remove it from quarantine?

bradfountain · 2021-09-27 01:00 PM

Thank you for working with me on a resolution. I have tried both approaches for uninstalling.

bradfountain · 2021-09-27 06:26 AM

The download for the smart virtual player complete the progress bar and closes automatically appearing to complete the process. As for the client download I tried the first time downloading from the website after uninstalling Zoom and then tried the ...

bradfountain · 2021-09-26 08:23 AM

This did not resolve the problem. I downloaded the client and installed the software again after a full reboot and it starts by prompting to download the smart virtual player and then gives me the message "Virtual Background is still loading".

Communication

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Zoom Virtual Background

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Workplace

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Download the Zoom app

Zoom Virtual Backgrounds

Business Services

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User Activity

Zoom Virtual Background

Re: Zoom Virtual Background

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Re: Zoom Virtual Background

Re: Zoom Virtual Background

Re: Zoom Virtual Background