ZoomAdmin207
Newcomer
Newcomer
since ‎2024-11-07
‎2024-12-13

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I've got a hybrid org with 16 offices all over my state and staff work either in an office or remote. Sometimes staff are in different offices and managers cover fluctuating office locations. The user-set "Work Location" function in the profile card ...
My CC is used for incoming and outgoing calls as well as a call center entry point to get ahold of my agents. I also use Zoom phone for another tier of agents who perform similar duties and contact the same clients. When my agents call from Zoom Phon...