About Pmac2

Pmac2 · 2024-10-31 09:04 AM

Hi, My porting order was completed today and I want to use it with my Zoom Workplace app. I have been in the administrator settings, but I cannot assign it to myself or any other extension. I have 2 licenses, but only one phone number available, whic...

Pmac2 · 2024-11-01 08:15 AM

Actually, I think I found the problem. I did not set an SMS campaign. I read that to read like a marketing thing (which we do NOT do). Now I understand that is just what it is calledf and I belive that this is the solution! Thank you so much for your...

Pmac2 · 2024-11-01 08:08 AM

Hi Eliot, Okay! Calls are working now! Thank you!Now, SMS is still unavailable for both users. The SMS tab is avilable on the app, but when you go to compose it says "You don't have a direct number. You cannot start any new conversations" It says it ...

Pmac2 · 2024-10-31 10:59 AM

Hi Eliot, I read through the article and maybe I misunderstood the package i signed up for? I have Workspace Pro Plus which I thought included a phone line per user. I did not see an option as to where to route the ported number when I set it up and ...

Pmac2 · 2024-10-31 10:52 AM

Hi Elliot, I have looked through the article and perhaps I may have misunderstood the licensing. I thought that with my subscription (Workplace Pro Plus) each user would have a phone number that can be used through the app. Maybe I was wrong and that...

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Assigning a ported number question

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