DeeNile
Newcomer
Newcomer
since ‎2024-10-23
‎2024-11-07

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AudioCodes hard "Transfer" is really "Blind Transfer". How to make it a "Consultation Transfer"?

2024-11-07 02:25 PM
We have AudioCodes C450HD phones provisioned on Zoom.There is a hard TRANSFER button on the phone which when pressed acts like a BLIND TRANSFER. This is rather repetitious as there is a "BXFER" button menu choice on the screen. If the user wants "CON...

Desk phones not showing main company number as caller ID but same Ext. in Phone App does

2024-11-07 02:07 PM
We have Audiocodes C450HD phones working with Zoom. We have a published main number set up as the main for the company, and we want all calls to go outbound with this number for Caller ID. All the settings are correct in the Zoom Admin section. If we...