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Hello Xiporah,Power Pack adds capability to your existing client so you shouldn't need to install anything else provided you're already using the Zoom client on your desktop, and that your administrators have an available Power Pack license to assign...

You're welcome @RichardB1 . We look forward to hearing back from you.

Hello @RichardB1 I believe you should be able to achieve what you're asking using an Auto Receptionist and a Call Queue configured as follows: Create an Auto Receptionist with business hours set to 12:30-13:00.When open: Send the caller to voicemail....