About Tristan2001

Tristan2001 · 2024-10-10 07:56 AM

Hello, my company recently obtained a phone to test on zoom for future office deployment. The phone model is a Yealink T46U. The problem is when we go into the device list and add device we can’t find this model number in the dropdown. We have tried ...

Tristan2001 · 2024-11-15 09:37 AM

Hi all, @CarlaA is correct here, after a while we were able to find it. It is not in the regular devices tab, you have to go to the Phone system management tab and then add it there.

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

User Activity

Attempting to add Device

Re: Attempting to add Device

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Ecosystems

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

Community User Groups

Programs

Location and Language

Industry

Community Help

All Support

Community Resources

Community Events