Kbevilacqua
Newcomer
Newcomer
since ‎2024-09-26
‎2024-09-26

User Statistics

  • 2 Posts
  • 0 Solutions
  • 0 Likes given
  • 0 Likes received
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User Activity

Editing contacts

2024-09-26 06:41 PM
How do you edit/update cloud contacts for the call queue?

Deleting SMS in call queue

2024-09-26 06:39 PM
When utilizing SMS in a call queue, we noticed if one person deleted the SMS conversation it did not delete from other team members’ queues. How can the admin adjust settings so it deletes from everyone who is in the call queue?