About Soheil-9

Soheil-9 · 2024-08-09 12:50 AM

We did have a Zoom meeting a couple of nights ago which was recorded on Zoom cloud. An email was received from Zoom that the recording is available with a link. When one clicks on the provided link, a screen opens with the camera icon and a large X o...

Soheil-9 · 2024-08-09 06:12 PM

More info:I rebooted my laptop and logged back on. I have repeated a few times, with success, using the link that I received with the email from Zoom and the video is now accessible. The answer appears to be REBOOT THE COMPUTER AND USE THE LINK IN TH...

Soheil-9 · 2024-08-09 05:54 PM

More info:I tried your suggestion about using the incognito mode.At the first try the video was accessible after entering the password.I closed the browser and started another browser in incognito mode. This time I get the same exact error message th...

Soheil-9 · 2024-08-09 05:41 PM

More information:The problem appears to be intermittent! When clicking on the shareable link the system asks for the password. Once password is entered the video is ready to be played. An instant later, the same steps produces the error that I report...

Soheil-9 · 2024-08-09 05:22 PM

This problem with bad link for the recorded content appears to be a new phenomena. We have been using the cloud recording and sharing the link for the last four years with no problem! I just had a similar problem yesterday. It seems to be an intermit...

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Corrupt Shareable Link!

Re: Corrupt Shareable Link!

Re: Corrupt Shareable Link!

Re: Corrupt Shareable Link!

Re: Cloud Recording is useless. When I tried to share the link, it led to error 400 Bad Request

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Corrupt Shareable Link!

Re: Corrupt Shareable Link!

Re: Corrupt Shareable Link!

Re: Corrupt Shareable Link!

Re: Cloud Recording is useless. When I tried to share the link, it led to error 400 Bad Request