About NorCal-IT

NorCal-IT · 2025-08-12 02:50 PM

It's August 12, 2025 and we've noticed that recently the dial in numbers are missing in Zoom Meeting Invites scheduled via web or Outlook Add In. The only place we see the dial in numbers is if you click a link at bottom of invite text that says "Joi...

NorCal-IT · 2025-04-20 07:38 AM

Cisco released their latest 9800 series phones over a year ago. Cisco markets the phone as, "use one device for Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, or other 3rd party cloud calling platforms. My Zoom rep has indica...

NorCal-IT · 2025-04-15 08:07 PM

The Cisco 9800 series of desk phones have been out for about a year now but I am not seeing any mention of them on the big cloud VOIP phone providers like Zoom, 8X8, RingCentral, Nextiva, etc. My rep tells me an internal roadmap shows them as possibl...

NorCal-IT · 2025-10-28 01:28 PM

We're on Poly Edge E550's and having this problem last I checked. The reception "Sally" transfers calls and it says "Sally is calling" or something instead of the Caller ID of the outside person. I pick up and say "Hey Sally what's up?" and it's John...

NorCal-IT · 2025-08-14 02:30 PM

@eubtserymar I noticed this same problem. It all started 8/8/25 when Zoom engineering changed the template and put all that information in the "Join Instructions" link. It is confusing and I suspect they'll be changing this. In the meantime however, ...

NorCal-IT · 2025-08-14 01:09 PM

Zoom support just got back to me and said Engineering removed the Dial In numbers from appearing on the invite - crazy. They are now only visible in the Join Instructions link. As a workaround, they provided me a .TXT file with the original HTML temp...

NorCal-IT · 2025-08-13 09:08 AM

It appears to only be a problem for plain text. We are seeing those that have the advanced setting for HTML Invite selected, they are seeing the numbers. I confirmed this. It's also only a problem for New Scheduled Meeting Invites, if you invite some...

NorCal-IT · 2025-06-17 04:15 PM

Thanks for sharing. Yes, I got my 9861 working yesterday as well. I have some questions for you guys. I have tested a NEW Poly Voyager 4320 headset with dongle plugged into my PC (so Zoom Desktop App works with headset) and I paired the headset direc...

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Zoom Meeting Invite Dial In Numbers Missing

Cisco 9800 Series Phones (9841, 9851, 9861, 9871)

Cisco 9800 Series Desk Phones (9841, 9851, 9861, 9871)

Re: Show Caller ID of original caller when transferring calls?

Re: How to change joining zoom in a convenient way

Re: Zoom Meeting Invite Dial In Numbers Missing

Re: Zoom Meeting Invite Dial In Numbers Missing

Re: Cisco 9800 Series Phones (9841, 9851, 9861, 9871)

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