aprill
Newcomer
Newcomer
since ‎2024-07-17
‎2024-07-17

User Statistics

  • 1 Posts
  • 0 Solutions
  • 0 Likes given
  • 0 Likes received
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

User Activity

Downgrade plan after renewal

2024-07-17 06:08 PM
HI all... I need to downgrade our business plan for 11 users down to Pro for 1-2 users. Unfortunately, I've just missed the renewall click-over and the payment is overdue for the old plan amount. If I pay it to downgrade, will I get a refund? Can I a...