About mvuser

mvuser · 2024-07-15 05:39 PM

I have a new 7th generation Surface Laptop and zoom states that it does not support virtual backgrounds (or filters for that matter) on my device. The specs for my laptop are:Processor Snapdragon(R) X 12-core X1E80100 @ 3.40 GHz 3.42 GHzInstalled RAM...

mvuser · 2024-08-08 04:36 AM

Have you tried downloading the ARM version?

mvuser · 2024-08-01 02:00 PM

I am running Version: 6.1.1 (41705) and it is working. I have not updated and given what you have reported perhaps I will not upgrade. As many manufacturers are moving to ARM chips I would expect Zoom to have this figured out. I have noted that filte...

mvuser · 2024-07-21 08:52 AM

I have found the solution to this - surprised that Zoom support did not suggest this. I simply downloaded and installed the ARM version and now it is working with virtual backgrounds! I had downloaded the 64-bit version originally not realizing that ...

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Zoom backgrounds not support on new Surface Laptop with a 12 core processor

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Zoom backgrounds not support on new Surface Laptop with a 12 core processor

Re: Zoom backgrounds not support on new Surface Laptop with a 12 core processor

Re: Zoom backgrounds not support on new Surface Laptop with a 12 core processor

Re: Zoom backgrounds not support on new Surface Laptop with a 12 core processor