About mike_h

mike_h · 2024-05-20 11:14 AM

I have a Yealink MP56 Zoom Phone Appliance. When there are incoming calls the phone number and whatever Caller ID info is displaying instead of the contact name I have in my Contacts. Same for the call history and voicemails as well.I have contacts s...

mike_h · 2024-05-21 10:57 AM

I just figured something out. If, on the web, I go to Phone System Management – Company Info – Account Settings – External Contacts and add a contact there the contact name will show on the ZPA. I think the ZPA should pull the contact name from the C...

mike_h · 2024-05-21 09:21 AM

Still troubleshooting this. I tried adding the phone number of a missed call to an existing cloud contact on the Zoom Phone Appliance. That still would not make the contact name show instead of the phone number/caller ID. For the caller ID it's just ...

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Zoom Phone Appliance not showing contact name with income calls

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Re: Zoom Phone Appliance not showing contact name with income calls

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Zoom Phone Appliance not showing contact name with income calls

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Re: Zoom Phone Appliance not showing contact name with income calls