About Ivana7

Ivana7 · 2024-05-06 03:24 AM

Hello Zoom Community, I hope I can find some help in this channel, as I have been contacting Zoom for six weeks to downgrade our subscription without any success. We want to downgrade our subscription from Zoom One Business to a Pro Plan active toget...

Ivana7 · 2024-06-04 01:29 AM

Just to share in case it is of help to anyone, we finally received attention from the Zoom Support team and they effectively handled all of our requests. I was finally able to get in contact with the Zoom Support team through their ticket system: htt...

Ivana7 · 2024-06-04 01:28 AM

Just to share in case it is of help to anyone, we finally received attention from the Zoom Support team and they effectively handled all of our requests. I was finally able to get in contact with the Zoom Support team through their ticket system: htt...

Ivana7 · 2024-06-04 01:28 AM

Just to share in case it is of help to anyone, we finally received attention from the Zoom Support team and they effectively handled all of our requests. I was finally able to get in contact with the Zoom Support team through their ticket system: htt...

Ivana7 · 2024-06-04 01:28 AM

Just to share in case it is of help to anyone, we finally received attention from the Zoom Support team and they effectively handled all of our requests. I was finally able to get in contact with the Zoom Support team through their ticket system: htt...

Ivana7 · 2024-05-08 04:43 AM

I am facing a similar situation. I requested changes to our subscription one month before it was set to renew. I finally managed to get in touch with someone through the support ticket system, but after six weeks, no changes were made to our plan, an...

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Request to downgrade subscription six weeks ago, still no changes nor replies

Re: Urgent Attention Needed: Unapproved Charges and Lack of Support

Re: I can't cancel Large Meeting Add on and Zoom One Pro

Re: Overbilling on new contract

Re: Urgent: Request for Refund / Zoom Ignores Request

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Request to downgrade subscription six weeks ago, still no changes nor replies

Re: Urgent Attention Needed: Unapproved Charges and Lack of Support

Re: I can't cancel Large Meeting Add on and Zoom One Pro

Re: Overbilling on new contract

Re: Urgent: Request for Refund / Zoom Ignores Request

Re: Overbilling on new contract