About Dilip_Chazhiyil

Dilip_Chazhiyil · 2024-12-26 05:26 AM

Hello all,We are implementing ZCC Chat campaign. We would like to hide the chat widget on the web-site, when the call-center is closed (out of hours) or provide an alternate form to collect the customer's detail and submit. Please share your thoughts...

Dilip_Chazhiyil · 2024-12-26 08:41 AM

Thank you. Yes, it is a poor substitute  , but a last resort.The campaign management does not allow you to 'OR' multiple campaigns. If there are multiple channels in a single campaign, all of the channels show up.

Dilip_Chazhiyil · 2024-04-25 10:04 AM

Hi @CDWcliff, Did you have this resolved? What helped to resolved. I am hitting the same error as mentioned here. Thank you!

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Hide chat campaign widget during closed hours

Re: Hide chat campaign widget during closed hours

Re: Error in Zoom CC Web chat client

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