MPRachel
Explorer
Explorer
since ‎2024-04-10
‎2024-08-28

User Statistics

  • 7 Posts
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  • 0 Likes given
  • 1 Likes received
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

User Activity

Can't get live chat support

2024-08-15 10:09 PM
I have a paid account but the chat bot says I cannot get support for my account, I have to use the community forums, why is this?

Meta Quest 3 Woes: Vanishing Sounds and Video in Horizon Workrooms

2024-04-10 11:44 PM
I recently started using Meta Horizon Workrooms seamlessly with clients who don't have Meta Quest but use Zoom, as I have a Meta Quest 3. They were able to view my room, avatar, screen sharing, and even another Zoom camera I used on a different devic...

Pro Client Access Denied: Urgent Assistance Needed for Live Agent Support

2024-04-10 10:54 PM
I have several questions and require assistance from a live agent, but the support bot keeps informing me that I don't have access to this feature, despite being a paying Pro client for several years. How can I get the system to acknowledge that my a...
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