Chinook
Participant
Participant
since ‎2024-03-08
‎2025-08-27

User Statistics

  • 5 Posts
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User Activity

Issues with default IVR message playing after our custom greeting prompt.

2025-08-19 09:53 AM
Hi we have a main phone auto receptionist that will direct dial some call queues, but for others, we want to leave a dialback option, so that when a user makes a selection, if they change their mind they can return to the main menu and make a differe...

Bringing Zoom Cloud recordings into Salesforce.

2024-03-08 08:00 AM
I've been asked to setup a way that my sales teams managers can view all their demo recordings that are currently stored in Cloud Recordings. In my mind because we use Salesforce the ideal way to do this would be to get the cloud recordings (or their...