Sdudleypcc
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since ‎2024-01-25
‎2024-07-18

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Agent Whisper To Notify Type Of Inbound Call

2024-07-18 03:51 PM
Five9 had this really cool feature where you can set an "agent whisper" which would be an audio notification of which call queue a call was coming in on. For instance, if staff are answering three different lines, the phone would ring to the agent an...