kbarronwhitmore
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since ‎2024-01-17
‎2024-01-18

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Understanding (or lack thereof) Zoom Analytics

2024-01-17 04:07 PM
Has anyone gotten around to understanding Zoom analytics? For context, my role at my job is to export their analytics to then see how many agents were logged in on a specific day, total handling time, etc. But when I review the Call Queue Historical ...