About DesDekker

DesDekker · 2023-11-30 09:39 AM

I am running WIndows 11 Home on a x64 Dell XPS 13 laptop. Latest versions of Windows (10.0.2263) and Zoom (5.16.10 - 26186) installed. Every time Zoom accesses my camera, the light comes on and then WIndows 11 gives me a blue screen error (BSOD).. Th...

DesDekker · 2024-02-15 05:47 PM

After a lot of testing, it turned out that my problem was required a screen replacement. Too bad that it took 3 trips to the Dell facility to work that out!

DesDekker · 2023-12-05 07:56 AM

Thanks bumbling_Wizard. I’ve found elsewhere that a recent Windows update has been the source of many similar issues. In my case, the computer would crash every time the camera was accessed, even by loading the camera app. Have uninstalled and reinst...

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