About CFong

CFong · 2023-11-05 03:21 PM

I was trying to switch my account from US -> AUS I clicked cancel and it did not give me the options to add a plan. So I clicked "Reactivate". And now I can't edit the plan. It says I need to contact support but it's been 3 business days and there's ...

CFong · 2023-12-03 03:16 PM

Just got back from overseas. Thanks for the help S_K, everything's resolved :).

CFong · 2023-11-10 04:23 AM

Thanks. I'll be away with bad internet access for the next few weeks but hopefully you can resolve this without me. (I want to cancel my plan and have put in writing that I give you guys the authority to cancel it). Thanks

CFong · 2023-11-08 02:55 PM

Request: #18403050Ticket number: BIL0069967 If possible could you remove the subscription and the credit card? I ended up creating a new account for the Aus number. Thanks for any help 

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