Shanit
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Newcomer
since ‎2023-10-24
‎2023-10-24

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Inconsistency in recording full SMS conversation with a lead on Salesforce

2023-10-24 01:31 PM
We have zoom SMS integrated into salesforce, and experiencing that for a lead that was created yesterday, we are able to see a full zoom SMS conversation between our sales agent and her lead. However, she had today a full SMS conversation with a lead...