About Please_help_Fay

Please_help_Fay · 2023-10-21 04:23 PM

My webcam is not working during Zoom meetings. It stopped working after the last Zoom software update. (It worked before then). The correct webcam is selected in the settings. The webcam light is on, but no image is projected. I have rebooted my comp...

Please_help_Fay · 2023-12-01 11:41 PM

Actually reinstalling the software did not help me either. I thought the issue was fixed, but it was not. What DID fix the problem was adjusting my camera settings in windows. In "Settings" I went to "Privacy & Security > Camera" and gave the Zoom ap...

Please_help_Fay · 2023-10-24 09:29 PM

I just uninstalled the software and reinstalled the latest update for a second time. This time it worked. Only the sound of crickets from Zoom Support.

Please_help_Fay · 2023-10-24 09:02 PM

Five days and counting. Still no word from Zoom Support.For those of you with the same problem, note that your webcam will work fine in Teams Meetings or when using Skype. You just need to convince everyone to change from Zoom.

Please_help_Fay · 2023-10-23 03:44 PM

Hello Javier,It has been four days now and Zoom Support have still not responded to my request. Problem is ongoing. Let me know if you find a fix.Fay

Please_help_Fay · 2023-10-22 03:05 PM

Hello Javier,From what you describe, you and I have exactly the same issue, beginning at the same time. I have also submitted a ticket, but they have yet to respond.Fay

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