About RDVx

RDVx · 2023-10-17 02:58 PM

EDIT: Zoom Support has confirmed Engineering has identified the root cause of this issue and is working on a fix. No ETA to the patch, but I'll update this thread once it's confirmed resolved. Original Post: I'm onboarding a new EA, and probably the ...

RDVx · 2023-12-01 12:24 AM

From the Zoom support individual I was on a call with the other day while we went through everything: " Thanks for patiently waiting. Our engineers have confirmed and identified the issue and will apply a fix in the next days. Unfortunately, they do ...

RDVx · 2023-11-28 01:37 PM

@earlybird_it - I just got off a screen share with Support - they're escalating to Engineering for a review of what's happening on the back-end. We may just get a resolution, given the number of customers it must be impacting. Until then, workarounds...

RDVx · 2023-11-16 12:49 AM

You're just using a different pathway to utilize the same shared permissions, I think, and hitting basically the same error. Our impacted user was doing what you're doing initially, then we went to the Zoom for Google Workspace app at another EA's in...

RDVx · 2023-11-16 12:36 AM

Hi all - two updates: 1. I made the test user having this issue a Zoom admin, went and followed the instructions (revoking and re-authorizing at https://marketplace.zoom.us/user/installed). The problem disappeared. 2. I then removed their admin statu...

RDVx · 2023-11-16 11:37 AM

This actually squares very neatly - all of the people in my org who have the Google Workspace app functional ARE Google Workspace admin users, and the one user who it's broken for isn't (and won't be made one). I need to go update my ticket...

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

Important updates from Zoom Support:

User Activity

Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

Business Services

User Statistics

Important updates from Zoom Support:

User Activity

Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users

Re: Delegated Scheduling using Zoom for Google Workspace not working for some users