About john_h1

john_h1 · 2023-10-03 07:39 AM

Hello, I pay for several plans with Zoom for over 30 employees and i'm not able to receive any support.I call your phone number and it asks to verify my account with meeting id and host id and Input the correct numbers only to hear that my account is...

john_h1 · 2023-10-10 07:52 AM

Thank you

john_h1 · 2023-10-09 04:41 PM

@RN Please get back to me. I did not list my company email address on your public forum.When I call your number it says it cannot verify my account. I have tried to ask for support through the chat, but it just performs knowledge base look ups for me...

john_h1 · 2023-10-03 07:45 AM

I pay over 1.2k per month. Still not able to contact support.The "AI" phone can't seem to find my account.How is live support not affordable for them?

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

User Statistics

User Activity

Has 3 + Zoom plans, however there seems to be no support.

Re: Has 3 + Zoom plans, however there seems to be no support.

Re: Has 3 + Zoom plans, however there seems to be no support.

Re: Zoom Customer support is absolutely useless

Workplace

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Business Services

Customer Care

Sales

Marketing

Developer Tools

Enterprise

Download the Zoom app

Zoom Virtual Backgrounds

AI Companion

Business Services

User Statistics

User Activity

Has 3 + Zoom plans, however there seems to be no support.

Re: Has 3 + Zoom plans, however there seems to be no support.

Re: Has 3 + Zoom plans, however there seems to be no support.

Re: Zoom Customer support is absolutely useless