About MichaelD

MichaelD · 2023-09-19 09:00 PM

My wife has a free Zoom account and when she tries to sign in on her laptop, she's being asked for a code from a 2FA app. Thing is, she doesn't recall having set up 2FA and isn't receiving any codes in her email. We've checked her junk email and she ...

MichaelD · 2024-03-10 04:21 PM

Samtheman, may I ask how? My wife can't get in to her basic account because she never receives any 2FA messages via email, and I'm wondering if the solution you used would work for her.

MichaelD · 2024-02-27 07:04 PM

@Zoom_Supp_Mngr @alexisbrown My wife is now trying to delete her account using her phone (since it's still logged in) but it's supposedly sending a code to her email address and nothing has been received -- which is basically the same issue she's hav...

MichaelD · 2023-09-25 04:30 PM

@Zoom_Supp_Mngr @alexisbrown I see a similar if not identical situation on https://community.zoom.com/t5/Billing-Account-Management/2FA-and-Recovery-Code/m-p/125888. Is there anything you might be able to do?

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