About sarahelizamc

sarahelizamc · 2023-08-23 03:42 PM

I paid my latest Zoom invoice today for monthly pro. My account still shows as basic however. My invoice says it's paid till September 13th and the account number on the invoice is definitely the account I am logged into as I have cross referenced. Y...

sarahelizamc · 2023-08-24 01:09 AM

Thank you for your help! There was no licensed option in the dropdown for me so I have contacted support. This not a new account, but several months in to being billed for a Pro account and somethings gone awry. Fingers crossed support will fix this....

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Received confirmation of paid invoice but still showing as basic account

Re: Received confirmation of paid invoice but still showing as basic account

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Received confirmation of paid invoice but still showing as basic account

Re: Received confirmation of paid invoice but still showing as basic account