Make sure that the main company number (phone number assigned to your
main auto receptionist) is a US or Canada number - only these numbers
support changing the caller ID name. Also, if you have multiple sites,
make sure you access your site level se...
Hi @halvor4 - it looks like you are changing the setting at the
extension level (for example, phone user or call queue) and it's greyed
out because it's disabled at a higher settings level (either site or
account level). Follow the instructions in th...
Hi @halvor4 - You can try changing your caller ID name:
If you're still having issues, try reading our caller ID FAQs. Caller ID
is a complex feature and th...
Hey @Hairoun - Just adding to RN's answer, if you still want Automatic
Recording enabled but want to disable the recording disclaimer prompt,
you need to unselect the option, Play a prompt to call participants when
the recording has started. You can ...
Hi @RickThering - just adding to @FORE-Craig 's answer: You can also
specify line keys and positions for a single user by importing a CSV