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DoctorFan · 2023-06-22 09:20 AM

Hi all, Every time I try to open my Zoom Desktop Client 5.15.0 (19644) for MacOS Sierra 10.12.3 ; MacBook Air 2015 , it crashes and shows me an error message that says "Zoom quit unexpectedly" (see attached image). The error message immediately freez...

DoctorFan · 2023-09-01 05:16 PM

Much delayed message: Thanks for your support thus far!I'm disappointed that I can't even request active tech support unless I have a Pro account. I guess I'll have to continue using the workarounds by joining meetings by web browser, or without sign...

DoctorFan · 2023-06-27 08:05 PM

Hi @frankzhang , thanks for your quick reply. I am the account owner (Basic), but I can't figure out how to submit a ticket. I'm unable to submit a crash report directly through the app when it crashes, because the window freezes. I was able to open ...

DoctorFan · 2023-06-27 07:42 PM

Thanks @frankzhang, this seems like a temporary workaround fix. I was able to fully uninstall version (5.15.0) and reinstall the downgraded version (5.14.6.17822) successfully. I was also able to join a meeting from the Desktop Client, when I clicked...

DoctorFan · 2023-06-19 12:25 AM

Hi @Bri ,I'm encountering the same issue. (MacOS Sierra 10.12.3 ; Zoom 5.15.0 (19644)) Every time I try to open my Zoom desktop client, it gives me the the "Zoom quit unexpectedly" error message. The error message freezes and disappears quickly, so I...

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Zoom Desktop Client 5.15.0 Crashing on App Startup

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