amirahamdon
Newcomer
Newcomer
since ‎2021-09-01
‎2021-09-02

User Statistics

  • 2 Posts
  • 0 Solutions
  • 0 Likes given
  • 2 Likes received
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User Activity

Mark a missed call in the call queue as called back

2021-09-01 12:30 AM
I would really like a feature so that our Account Managers who are all on a call queue can mark a missed call when they have called the customer back. We have been having some situations where multiple Account Managers will call a customer back becau...
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